COVID-19 – Our response to the challenges ahead

We are facing challenging and uncertain times. We share your concerns about COVID-19. Like you, we have friends and family among the vulnerable groups. Like you, we are unsure what this will mean for the business community. Alongside our social media channels, we’ve created a dedicated COVID-19 insights hub where we will share advice and updates to help you keep up-to-date on challenges and how they may impact you or your business. We hope you find these useful.

We can reassure you that Stephens Scown is ready to face this challenge. Our focus is to keep our people and community as safe as possible, and maintain the level of client service that you have come to expect from us. 

We have contingency plans in place, which mean that we will be able to help our clients in any eventuality and that clients will be able to contact us by email, landline or mobile numbers in the usual way.

Our coronavirus working group is meeting daily to discuss developments and make decisions. The actions that we have already taken include:

  • Postponing our events, external training and networking.
  • Stopping travel between our three offices in Exeter, St Austell and Truro.
  • Our IT infrastructure enables our people to access files and documents remotely. We can also forward our phones to mobiles and other landlines. We introduced flexible working several years ago, so many of our people are used to working from home from time to time, and are now ready to service our clients with remote working.
  • Regular communication with all of our people with the latest Government advice so that they act quickly if they, or any of their family members, show any symptoms.

The coming weeks and months will be challenging for all of us. We are here to help you with the challenges and the recovery. We have been struck already by the willingness of individuals, communities and businesses to work together to help each other. Please call us if you need specific advice or are just looking for a sounding board in these unprecedented times. You can contact us through or 0345 450 5558.


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