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Hayley Kirkby

Paralegal/Legal Secretary

Hayley is a paralegal and legal secretary supporting the Residential Property team in St Austell.  Her workload is focussed 100% on residential property working alongside Kathy Adams in assisting her with transactions and providing administrative support. Hayley also prepares analytical performance reports to aid the ongoing development of the team in our competitive market.

In 2002 Hayley completed the ILEX Legal Secretary Diploma and received the ILEX Legal Secretary of the Year award. She has also completed an NVQ Level 2 in Administration and took part in Customer Service Excellence Training at the Flybe Training Academy in Exeter.

Hayley has over fifteen years experience of working in property in various forms, having previously worked for an estate agency and the local authority’s legal department. Her experience includes:

  • Co-ordinating an exchange of contracts in a chain of transactions whilst managing our client’s expectations at a stressful time.
  • Being sympathetic to a client’s needs when assisting with the assignment of the title of her home following the loss of her husband.
  • Trialling new services such as conveyancing search providers in order to make the team more efficient and at minimal cost to the client.

In her spare time Hayley enjoys spending time with her family who are dotted around the Cornwall, which gives her great opportunity to make the most of the beautiful corner of the country. She also enjoys hobbies such as crochet and sewing.

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